Therms of sale :
English version of the present General Conditions of Sale is provided to
facilitate understanding. Only the official French version binds Cousudor
and forms a reference in case of litigation.
General points :
The present General
Conditions of Sale governs all sales of products conducted through the website
cousudor.com, between :
14 Hameau Jean Moulin - 13810 EYGALIERES - FRANCE
Mail : firstname.lastname@example.org
and the internet Client, legal
entity, or individual, who makes the purchase.
Methods of payment :
The Company's products and
services are payable in total, including shipping charges, at the time the
order is placed by credit card (VISA, EUROCARD, MASTERCARD, AMERICAN EXPRESS).
Payment by credit card is processed through a secure process which guaranties
confidentiality and security of the information provided at the time of the
products will be delivered to the address given on the order by the freight
forwarding company designated by the "The Company" and exclusively to
the zones who appears on the site.
Website may indicate a delay in delivery for a product according to
availability of stock and transport, and without guaranty. Extended delays do
not in any case give cause for late fees, damages, holdbacks. However, if the
delivery is delayed more than 7 days after the delay indicated on the Website,
the CLIENT can cancel his order by registered letter, fax, or e-mail addressed
to "The Company". In this case, the order is considered cancelled
upon confirmation by The Company.
freight charges are paid by the CLIENT and are invoiced in addition to the
price of the products ordered. The total charges will always be given to the
CLIENT before the confirmation of the order and must be paid at the same time
as the order is made. These charges vary according to the total order and the
destination country, and are calculated on the Website according to the order.
by the CLIENT and shipment from The Company, the products are the property of
the CLIENT. The products travel at the CLIENT's own risk. In the case of
anomaly or error in delivery (damages, breakage, damage to packaging, loss.),
or even non-conformity of products compared with the delivery voucher, the
time of delivery, point out any discrepancies clearly written and signed on the
delivery voucher designated for the freight forwarder.
three working days from reception of products, send to the freight forwarding
company by registered letter with the form for "acknowledgement of
receipt" (avis de reception), the CLIENT's potential claims relating to
all damages or partial loss of the products delivered.
working day, inform The Company of the situation by fax or e-mail to the
following address email@example.com
days of receipt of the products ordered, all claims for visible defect in the
products, for whatever reason, must be sent to the "The Company" by registered
letter with "acknowledgement of receipt" (avis de reception) form.
period, the CLIENT is considered to have accepted the products without
reservation. It is up to the CLIENT to furnish the "The Company" all
necessary justifications for the CLIENT's claim. In the case where the CLIENT's
claim would be accepted by The Company", The Company will carry out at its
discretion according to available stock, a replacement or refund for the
At any time you can trace your
parcels on the following site : www.laposte.fr. On simple request, Cousudor can
transmit the number of your parcels.
Right of Retraction :
has 7 full days from the receipt of products acquired on the Website to retract
(or rescind). In the case of exercising the CLIENT's right of retraction, the
"The Company" will give a refund for the entire order cancelled and
returned unopened by the CLIENT, including delivery fees. The CLIENT will be
responsible for the shipping charges for the return and must return the product
within fifteen days following the receipt of the product. In the case of
partial cancellation of an order, the "The Company" will retain the
shipping fees for the product(s) delivered and not returned by the CLIENT.
case of exchange or refund, the CLIENT must notify the "The Company"
by registered letter and send back the unused product at the CLIENT's expense
and risk in the original packaging, accompanied by all the accessories,
instructions and documentation to the following address:
14 Hameau Jean Moulin - 13810 EYGALIERES - FRANCEcousudor.com
Failure by the CLIENT to abide
by the conditions of the existing article could cause the "The
Company" to not exchange or refund the returned product.
"The Company" can not be held liable for damages of any nature, either
material and consequential or bodily which could result from improper or
abnormal use of products offered for sale. The responsibility of the "The
Company" shall not be bound to all the factors or inherent damages in the
use of the internet connections totally outside of due diligence and
precautions taken by the "The Company"
particular, any disruption in service, or any outside intrusion or presence of
computer virus, shall not enter into the responsibility of the "The
Company". The CLIENT benefits from the legal guaranty of eviction and
product defects in accordance with the terms of the articles 1625 and following
of the Civil Code.
Non validity / Non release :
possibility where any of the conditions in the present GCS would be declared
void or deemed nugatory, all the other conditions would continue to apply.
Should "The Company" choose not to invoke at any given moment any of
the present GCS, this can not in any case be interpreted as serving as a
release to subsequently invoke any said conditions.
Applicable law / jurisdiction :
present GCS are subject to French law. The application of the Vienna Convention
on the international sale of merchandise is expressly disregarded. French law
is applicable without necessarily disregarding the application of imperative
legislative laws granted to consumers or from any imperative law more
protective by the foreign judge retained by a consumer of the corresponding
parties will do the maximum to find an amiable solution to all dispute relative
to the formation, execution and/or cessation of contractual obligations between
the parties. Failing an amiable settlement, the litigation will be submitted to
the French courts.